FREQUENTLY ASKED QUESTIONS
I've purchased a ticket, but haven't got an actual ticket sent to me?
No tickets will be sent out for Oktoberwest. On arrival check in at the box office where you can pick up your wristband and pre-purchased beer tokens. Photo ID must be presented. If you have purchased multiple tickets and your mates are coming later, you can leave their wristbands waiting for them.
I can’t come anymore and have sold my tickets to someone else…
If you can no longer attend the event and you've sold your tickets, please contact us (either through the form or on (02) 9550 3666) with the name of the person collecting the tickets. Also make sure you send your purchase confirmation email to the person you have sold them to and get them to have it on arrival in case of any issues.
Can I come if I'm underage?
Unfortunately not. This is a strictly OVER 18's event. PHOTO ID MUST BE BROUGHT TO THE EVENT OR YOU MAY BE DENIED ENTRY.
And what are the running times for day?
Doors open at 12pm with everything wrapping up at approx. 11pm. More detailed running times will be published to our website and social’s closer to time, so keep an eye on those.
How do I purchase beer at Oktoberwest?
We are currently reviewing the way in which beer is going to be sold on the day and we will let you know more as it comes to hand. We are looking at making it easier and quicker, so watch this space!
What if I don't like beer, but want to come for the entertainment?
Never fear! The Factory Theatre bars will be open and selling a range of wine, spirits, soft-drinks and water. As well as a selection tins and bottles from the inner-west brewers.
Do I HAVE to pay for water?
No you do not. There will be bottled water to purchase at the bars or water refill stations in the courtyard and bars.
All this thinking about drinking is making me hungry...
Don't you worry, there will be a selection of awesome food trucks and stalls selling food on the day that will cater for all tastes and preferences.
How do I get to Oktoberwest?
Don't drive! Seriously, there is very limited parking around The Factory Theatre, so you are best planning ahead and using public transport or sharing a taxi/Uber with mates. Click here for more info.
Have any further questions? Hit us up via the form on our about page here.